What Health Plans Can Do About the 17-Year OCD Diagnosis Delay

For obsessive-compulsive disorder, the right diagnosis is often missed for years, 17, on average, and throughout that stretch the member remains the plan's to cover. But diagnosis is only the first gap. Even with a full directory of behavioral health clinicians, a member with OCD may never reach one equipped to treat it. Referred into general behavioral health, that member absorbs the mismatch. Getting them to the right care depends on a sequence of steps holding together: an assessment that identifies the condition, a successful handoff and a partner equipped to deliver evidence-based treatment. This session walked through that sequence, how a digital front door and structured assessments identify what a member is actually facing and route them to matched care, for members age 5 and up. If you're looking for a real look at how members like these finally reach the care that actually treats what's wrong, this is that conversation.