WHITEPAPER

BH NOT BS

After reviewing more than 600 behavioral health point solutions on behalf of health plans serving millions of members, two things became clear: fewer than 5% actually held up to scrutiny, and the industry has learned to reward access on paper over improvement in people. Roughly half of U.S. adults with a mental illness received no treatment last year, fewer than 20% of clinicians use measurement-based care in routine practice, and secret-shopper audits have found the majority of "in-network" providers unreachable or unavailable. The result is what this whitepaper calls access without impact: activity mistaken for outcomes, and provider counts mistaken for real care. 

Download this whitepaper to learn:

• Why the industry's four structural problems (fragmentation, unproven outcomes, phantom networks and misaligned incentives) keep producing access without impact 
• The exact games digital point solutions and virtual provider networks play to inflate performance, and how to spot them
• The five standards every buyer should demand of a behavioral health partner 
• A six-question vendor audit you can use verbatim in your next RFP or renewal