Accessibility
Last Updated: October 2025
At NovaOne, we are committed to ensuring that everyone, including individuals with disabilities, can access and use our website with ease. We believe that behavioral health care should be inclusive, equitable and available to all. That commitment extends to our digital experiences.
Our Commitment to Accessibility
NovaOne strives to provide an accessible web experience that allows all visitors to easily learn about our services, access resources and connect with our team. We are continuously improving our website to align with best practices and accessibility standards.
Standards and Compliance
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for web accessibility developed by the World Wide Web Consortium (W3C). We also aim to comply with applicable accessibility regulations, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.
Accessibility Features
Our website has been designed with accessibility in mind and includes:
- Keyboard-friendly navigation
- Text alternatives (alt text) for meaningful images
- Sufficient color contrast between text and backgrounds
- Compatibility with screen readers and assistive technologies
- Captions or transcripts for multimedia content
We conduct regular accessibility audits, use automated testing tools, and engage manual reviews to identify and address potential barriers.
Ongoing Improvements
Accessibility is an ongoing effort. NovaOne regularly monitors the website for compliance and user experience, incorporating feedback and new technology updates. As we add new content or features, accessibility remains a core consideration in our design and development process.
Feedback and Support
We welcome your feedback on how we can make our website more accessible.
If you encounter any barriers, accessibility issues, or need assistance accessing any part of our site, please contact us info@novaonehealth.com. We aim to respond to accessibility-related inquiries within 3–5 business days.
Alternative Access
If you need information from our website in an alternative format (such as a PDF, large print or plain text document), please reach out using the contact methods above. We will make every reasonable effort to accommodate your request promptly.
Third-Party Content
While we strive to ensure accessibility across all NovaOne web pages, some third-party content or applications may not fully meet accessibility standards. We do not control these providers but encourage them to prioritize accessibility in their products and services.
Continuous Commitment
NovaOne is dedicated to providing a positive and accessible experience for every visitor. We view accessibility not as a one-time task, but as an ongoing responsibility to the communities we serve.